The Villas at a Glance

Why Trust Crete Villas

Why trust us

Trust

Crete Villas Online verifies everything that is contained in its website by making personal contact with the owners, visiting their villas and taking photos to most of them. All photos taken by our personal photographer have Crete Villas Online’s watermark on them.

 

Safety

All villas listed in Crete Villas Online, meet the requirements according to the regulations of the Greek National Tourist Organization.

 

Payment transactions

Crete Villas Online is a verified organization by Comodo, one of the largest SSL providers (check our SSL Certificate*). This, ensures that your transactions take place in a secure environment. Once you pay for your reservation, Crete Villas Online keeps your money safe and pays your host 24 hours after your arrival to the villa in order to ensure that everything goes smoothly. In case of a cancellation Crete Villas Online will refund you according to the cancellation policy selected by the villa owner.

 

 

* SSL certificates include the following visual benefits:

  • https:// at the beginning of the domain name
  • Padlock in the address bar
  • Organization information in the certificate details

 

Communication

As regards the communication between the host and the guest, the world’s largest email infrastructure handles Crete Villas Online’s email communication. You can be sure that there will be no delay on the delivery of a message and its content will never be altered or deleted. We guarantee 100% that communication through Crete Villas Online platform will be reliable and spam free.

 

Once a user makes an account in order to make a booking or add a listing, it is required to upload a profile photo and verify their phone number and their email (which are revealed to the concerned parties only when a booking is confirmed). Users can also create an account in Crete Villas Online through their Facebook account. All these make users feel more confident that the persons they communicate with are real and that they won’t be exploited.

 

Verifications

Verifications are essential in order to create an environment of confidence and trust between the owner and the guest. Crete Villas Online’s aim is to build relationships of reliability between its users and verify that what you see in Crete Villas Online is what you actually get.